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MagicJack MagicJack Plus
VoIP (Internet Telephone) for $20 a year
Also check out netTALK at the bottom of the page.
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Actually, I'm not sure why I went through the effort to put up this
page, but I wanted to let people know about what a great product MagicJack CAN be and that for once if it sounds too
good to be true, it can actually be true. $20* a year for phone servie
(including all long distance and local calls made in the US) just can't be true, right?
Wrong! (This will end up sounding like a commercial for Magic Jack, I just know it....)
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The MagicJack is a small device that can be connected to a laptop or
desktop computer.
MagicJack Plus no longer needs a computer. It plugs directly into
your broadband router. It allows the user to make local and long
distance calls to the US and Canada. You do need to have a good
broadband Internet connection.
This is basically the main reason why people buy it. You would be able to make local and long distance calls for free through following a simple installation process.
Connect a regular phone on the other end of the
device and it is be ready for
use. You would be surprised as to how quick it can be set up. In
fact, you can plug one end of a phone cord into the MagicJack and the
other end into your wall phone socket and all your house phones become
active. (Remember to unplug your phone system outside from the
phone companies box first.)
Aside from giving you the ability to make and receive local and
long-distance calls to any place in the US and in Canada, the MagicJack
also allows you to receive international calls for free and make
international calls for a small fee.
It also offers numerous features such as conference calling, caller
ID, call waiting and voice mail. You can also receive local and
international calls on it for free.
Another good thing about it is that you do not need to wait for a
program to be downloaded for hours to make it work. The clarity of calls
is exceptional for VoIP, but probably not quite what as good as your current phone company. Some users say that the phone
conversations that they have using the MagicJack are clearer compared to when they were using a regular phone service.
Many, including myself use older MagicJack (not MJ Plus) on what is
called a "thin client" (see below) that always stays
running. If your computer is off, then all calls go to your voice
mail which is an email address of your choice.
There are some basic rules to remember. No
more than 50 calls in a day (they will cancel your subscription).
Phones calls will be terminated if longer than two hours (you can call
back).
ADDITIONAL FEATURES-
Now that my phone runs through a computer, there are other phone apps
that can be added. There is an add-on program available for a one
time fee of $20 from a company called PCPhoneSoft
called Magic
Features. It adds extended features to your phone system that a
regular phone company never made possbile (see side bar). They
also offer a free add-on called Magicringforever, which allows you to
not use the MagicJack voicemail and use your conventional answering
machine at home. MagicJack goes to voicemail after 4 rings.
Our home answering machine picks up after 4-1/2 rings. So we had
to use our email to always check for phone messages instead of walking
by the answering machine to see if it was flashing. This free
add-on gives us use of our answering machine at home again.
* The MagicJack
dongle is $20 and a year's service is $20 so initial purchase price is
$40. Once you purchase the dongle you pay $20/year.
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| About Magic Jack (Wikipedia)- |
"MagicJack
is a device that plugs into a USB port on the user's computer, and uses
a standard RJ-11 phone jack into which any standard phone can be
plugged. This allows the user to make phone calls to any phone in the
U.S. and Canada for twenty dollars a year or seventy for five years.
It is a computer peripheral that, in combination with telephony service
from the related YMAX Corporation, provides Internet-based telephone
service (VoIP) to the United States and Canada. The firm's primary
product is a USB device that holds both the software necessary to place
Internet-based telephone calls via a customer-supplied high-speed
internet connection, and electronics (technically known as a SLIC, or
Subscriber Line Interface) supporting conventional landline telephones
to be plugged directly into same device. The products are promoted
through television infomercials and a website.
The company's website attributes the invention of magicJack and the
founding of YMAX to Dan Borislow, who has numerous patent claims
pending on voice-over-IP (VoIP)-related technology.
The magicJack device works exclusively with the company's captive
landline supplier and CLEC (Competitive Local Exchange Carrier), YMAX.
Voicemail is stored on the magicJack servers, and is delivered via
email."-
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Magic Jack on a Thin Client
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A
thin client, sometimes called a lean client, is a low-cost, computer
devoid of CD-ROM players, diskette drives,
and expansion slots. The term derives from the fact that small
computers in networks tend to be clients and not servers. Since the
idea is to limit the capabilities of these computers to only essential
applications, they tend to be purchased and remain "thin" in terms of
the client applications they include. As software as a service (SaaS)
gains popularity, it is expected that thin clients and blade PCs will
replace desktop PCs in many work and educational environments. In
general, they are not as vulnerable to malware attacks, have a longer
life cycle, have no moving parts (fans, hard drives, etc.), are totally
silent, use much less power and are less expensive to purchase.
I use a HP t5710 as pictured here ($60 from Ebay)-
Transmeta Crusoe TM5800 800 MHz CPU
512MB RAM / 1 GB Flash C: (after upgrades)
Windowns XPe (embedded) w/ SPII
10/100 Mb Network Interface
4 USB ports
ATI Radeon 7000M / VGA w/16 mb graphics memory
1280 x 1024, 32 bit @ 70 Hz
1600 x 1200, 16 bit @ 85 Hz
1 PCI (with optional expansion module)
The Bad
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Obviously there has to be some issues or the world would be using Magic Jack.
- Customer service is terrible. No
phone, no email. Everything is handled through chat. The
customer service reps are out of country and handle 5 chat sessions at
a time so a support session can be a long ordeal. The good thing
is that most people never need to contact them.
- You can not currently port or use your
old/current phone number.
Number porting (keeping your old number) is now available. If you
opt for a new number, they give the choice of an area code
near you and then assign you a number. A problem could arise if
that number is out of your area far enough and long distance for your
friends and neighbors. They have stated that number porting is
coming soon.
- Some very rural exchanges (Iowa, Kansas,
Alaska) may not be served by MagicJack/YMAX. Their access fees to
terminate a call are too high and YMAX refuses to pay them.
Personally, I have yet to find one of these rural carriers that do not
work. There are some people that couple the free Google Voice
with Magic Jack to get around this problem and get one number access
for all their phones and access to every exchange in the US.
- For most MagicJack just works the moment
it is plugged in and the software install itself. Other
installations require more PC experience and a well maintained
computer. Too many running programs, spyware, etc. will interfere
with the call quality of the MJ.
All in all, the only issue for me was that I could not port my 22 year
phone number over several years ago, but now that has changed. For an initial price of $40 ($70 for the Plus) I had to try
things out. It worked so well that eventually (I'm on my third year) I had the
phone disconnected and use MagicJack for all phone service at
home. I don't understand why there are some very upset MJ
customers about the customer service. If I paid $600 I would
expect good service. For $20 I guess you do get what you pay for
in the way of service.
Seems there is a newer and possibly better alternative than MJ on the VoIP phone market called netTALK.
They appear to have substantially better customer service and a better
product than magicJack at slightly higher prices. I probably
would have gone with this company first had they been around when I
made the move into VoIP, but now that there is MagicJack Plus and you can keep your old number I'm not sure.
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| News and Links |
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MagicJack Official Site
MagicJack Forum (Unofficial Support)
(better support than the "Offical")
MagicJack FAQ
(Good reference site)
MagicTalk
(Totally free VoIP telephone in a way)
Another info site dedicated to MJ
Epinions.com Review
netTALK
(A newer and better(?) alternative to MJ)
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| Magic Features |
| (from PCPhoneSoft) |
- Caller ID with Name
- Call Waiting Caller ID
- Talking Caller ID
- 7 Digit Local Area Dialing
- Voice Mail (dial 98)
- Speed Dial (dial 1-50)
- Last Number Redial (dial 66)
- Call Return (dial 69)
- Cancel Call Waiting (dial 70)
- Call Forwarding (dial 72/73)
- Anonymous Call Block (dial 77/87)
- Do Not Disturb (dial 78/79)
- Priority Calls Only (dial 64/84)
- Selective Call Rejection
- Blocked Call Chime with Caller ID
- Priority Call Special Ringing
- Priority Call Waiting
- Call Waiting Disable
- Automated Extension Dialing
- Automated Phone Card Dialing
- Double Ringing for Answer Mach.
- Call Location Lookup
- Call Recording
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