MagicJack  MagicJack Plus
VoIP (Internet Telephone) for $20 a year

Also check out netTALK at the bottom of the page.

Actually, I'm not sure why I went through the effort to put up this page, but I wanted to let people know about what a great product MagicJack CAN be and that for once if it sounds too good to be true, it can actually be true.  $20* a year for phone servie (including all long distance and local calls made in the US) just can't be true, right?  Wrong!  (This will end up sounding like a commercial for Magic Jack, I just know it....)

The MagicJack is a small device that can be connected to a laptop or desktop computer. MagicJack Plus no longer needs a computer.  It plugs directly into your broadband router.  It allows the user to make local and long distance calls to the US and Canada.  You do need to have a good broadband Internet connection.

This is basically the main reason why people buy it. You would be able to make local and long distance calls for free through following a simple installation process.

Connect a regular phone on the other end of the device and it is be ready for use. You would be surprised as to how quick it can be set up.  In fact, you can plug one end of a phone cord into the MagicJack and the other end into your wall phone socket and all your house phones become active.  (Remember to unplug your phone system outside from the phone companies box first.)

Aside from giving you the ability to make and receive local and long-distance calls to any place in the US and in Canada, the MagicJack also allows you to receive international calls for free and make international calls for a small fee.

It also offers numerous features such as conference calling, caller ID, call waiting and voice mail. You can also receive local and international calls on it for free.

Another good thing about it is that you do not need to wait for a program to be downloaded for hours to make it work. The clarity of calls is exceptional for VoIP, but probably not quite what as good as your current phone company. Some users say that the phone conversations that they have using the MagicJack are clearer compared to when they were using a regular phone service.

Many, including myself use older MagicJack (not MJ Plus) on what is called a "thin client" (see below) that always stays running.  If your computer is off, then all calls go to your voice mail which is an email address of your choice. 

There are some basic rules to remember.  No more than 50 calls in a day (they will cancel your subscription).  Phones calls will be terminated if longer than two hours (you can call back).

ADDITIONAL FEATURES-
Now that my phone runs through a computer, there are other phone apps that can be added.  There is an add-on program available for a one time fee of $20 from a company called PCPhoneSoft called Magic Features.  It adds extended features to your phone system that a regular phone company never made possbile (see side bar).  They also offer a free add-on called Magicringforever, which allows you to not use the MagicJack voicemail and use your conventional answering machine at home.  MagicJack goes to voicemail after 4 rings.  Our home answering machine picks up after 4-1/2 rings.  So we had to use our email to always check for phone messages instead of walking by the answering machine to see if it was flashing.  This free add-on gives us use of our answering machine at home again.

* The MagicJack dongle is $20 and a year's service is $20 so initial purchase price is $40.  Once you purchase the dongle you pay $20/year.

 
About Magic Jack (Wikipedia)-
"MagicJack is a device that plugs into a USB port on the user's computer, and uses a standard RJ-11 phone jack into which any standard phone can be plugged. This allows the user to make phone calls to any phone in the U.S. and Canada for twenty dollars a year or seventy for five years. It is a computer peripheral that, in combination with telephony service from the related YMAX Corporation, provides Internet-based telephone service (VoIP) to the United States and Canada. The firm's primary product is a USB device that holds both the software necessary to place Internet-based telephone calls via a customer-supplied high-speed internet connection, and electronics (technically known as a SLIC, or Subscriber Line Interface) supporting conventional landline telephones to be plugged directly into same device. The products are promoted through television infomercials and a website. The company's website attributes the invention of magicJack and the founding of YMAX to Dan Borislow, who has numerous patent claims pending on voice-over-IP (VoIP)-related technology. The magicJack device works exclusively with the company's captive landline supplier and CLEC (Competitive Local Exchange Carrier), YMAX. Voicemail is stored on the magicJack servers, and is delivered via email."-

Magic Jack on a Thin Client
A thin client, sometimes called a lean client, is a low-cost, computer devoid of CD-ROM players, diskette drives, and expansion slots. The term derives from the fact that small computers in networks tend to be clients and not servers. Since the idea is to limit the capabilities of these computers to only essential applications, they tend to be purchased and remain "thin" in terms of the client applications they include. As software as a service (SaaS) gains popularity, it is expected that thin clients and blade PCs will replace desktop PCs in many work and educational environments. In general, they are not as vulnerable to malware attacks, have a longer life cycle, have no moving parts (fans, hard drives, etc.), are totally silent,  use much less power and are less expensive to purchase.


I use a HP t5710 as pictured here ($60 from Ebay)-
 


Transmeta Crusoe TM5800 800 MHz CPU
512MB RAM / 1 GB Flash C: (after upgrades)
Windowns XPe (embedded) w/ SPII
10/100 Mb Network Interface
4 USB ports
ATI Radeon 7000M / VGA w/16 mb graphics memory
    1280 x 1024, 32 bit @ 70 Hz

    1600 x 1200, 16 bit @ 85 Hz
1 PCI (with optional expansion module)


The Bad
Obviously there has to be some issues or the world would be using Magic Jack.
  • Customer service is terrible.  No phone, no email.  Everything is handled through chat.  The customer service reps are out of country and handle 5 chat sessions at a time so a support session can be a long ordeal.  The good thing is that most people never need to contact them.
  • You can not currently port or use your old/current phone number.  Number porting (keeping your old number) is now available.  If you opt for a new number, they give the choice of an area code near you and then assign you a number.  A problem could arise if that number is out of your area far enough and long distance for your friends and neighbors.  They have stated that number porting is coming soon.
  • Some very rural exchanges (Iowa, Kansas, Alaska) may not be served by MagicJack/YMAX.  Their access fees to terminate a call are too high and YMAX refuses to pay them.  Personally, I have yet to find one of these rural carriers that do not work.  There are some people that couple the free Google Voice with Magic Jack to get around this problem and get one number access for all their phones and access to every exchange in the US.
  • For most MagicJack just works the moment it is plugged in and the software install itself.  Other installations require more PC experience and a well maintained computer.  Too many running programs, spyware, etc. will interfere with the call quality of the MJ.
All in all, the only issue for me was that I could not port my 22 year phone number over several years ago, but now that has changed.  For an initial price of $40 ($70 for the Plus) I had to try things out.  It worked so well that eventually (I'm on my third year) I  had the phone disconnected and use MagicJack for all phone service at home.  I don't understand why there are some very upset MJ customers about the customer service.  If I paid $600 I would expect good service.  For $20 I guess you do get what you pay for in the way of service.





Seems there is a newer and possibly better alternative than MJ on the VoIP phone market called netTALK.  They appear to have substantially better customer service and a better product than magicJack at slightly higher prices.  I probably would have gone with this company first had they been around when I made the move into VoIP, but now that there is MagicJack Plus and you can keep your old number I'm not sure.
News and Links
 

MagicJack Official Site

MagicJack Forum (Unofficial Support)
(better support than the "Offical")

MagicJack FAQ
(Good reference site)

MagicTalk
(Totally free VoIP telephone in a way)

Another info site dedicated to MJ

Epinions.com Review

netTALK
(A newer and better(?) alternative to MJ)


Magic Features
(from PCPhoneSoft) 
  • Caller ID with Name
  • Call Waiting Caller ID
  • Talking Caller ID
  • 7 Digit Local Area Dialing
  • Voice Mail (dial 98)
  • Speed Dial (dial 1-50)
  • Last Number Redial (dial 66)
  • Call Return (dial 69)
  • Cancel Call Waiting (dial 70)
  • Call Forwarding (dial 72/73)
  • Anonymous Call Block (dial 77/87)
  • Do Not Disturb (dial 78/79)
  • Priority Calls Only (dial 64/84)
  • Selective Call Rejection
  • Blocked Call Chime with Caller ID
  • Priority Call Special Ringing
  • Priority Call Waiting
  • Call Waiting Disable
  • Automated Extension Dialing
  • Automated Phone Card Dialing
  • Double Ringing for Answer Mach.
  • Call Location Lookup
  • Call Recording


 
 

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